Our stores

Visit Our New
Store in New York

294 Bay Meadows Ave.
Bay Shore, NY 11706

Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we strive to ensure our product images are accurate and reflect what you’ll receive. While slight variations may occur due to lighting or screen settings, we carefully photograph each item to showcase its true appearance and details.

Where can I view my sales receipt?

After completing your purchase, a sales receipt will be emailed to you at the address provided during checkout. You can also access your receipt by logging into your account, going to "Order History," and selecting the specific order to view or download the receipt.

How can I return an item?

Returning an item is easy! Just follow these steps:

  1. Visit our Returns page and log in to your account.
  2. Select the order containing the item you wish to return.
  3. Choose the reason for the return and confirm your return request.
  4. Package the item securely, attach the provided return label, and drop it off at the designated carrier.
Will you restock items indicated as “out of stock?”

We do our best to restock popular items! If a product is marked as "out of stock," you can sign up for restock notifications on the product page to receive an email once it’s available again. For limited-edition items, restocking may not always be possible, so we recommend checking back or exploring similar products.

Where can I ship my order?

We offer shipping to various locations, including all 50 states in the U.S. and select international destinations. During checkout, you can enter your address to see if we can deliver to your location. If you have any questions about shipping to a specific area, feel free to contact our customer support team for assistance.

Information about us

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